FAQs: Exams

What should I bring with me to the exam?

Insurance cards — medical and/or vision. You may be asked for your medical insurance card in addition to your vision insurance cards. The care provided by your eye doctor leads to continued quality vision and can also help identify health conditions that are often first detected through an eye exam, including Diabetic Retinopathy, Cataracts, Macular Degeneration and Glaucoma

A list of medicines that you take—prescriptions and/or over the counter

A list of any medicine allergies

Contact lens boxes or contact lens prescription—for new patients

Current glasses or glasses prescription—for new patients Note: If you are a new patient, please go to our New Patient Forms page to fill out our Online Registration Form. If you are unable to complete the online form, you may download the form, complete and bring with you to the exam.

If you are a new patient, please come for your appointment about 15 minutes early, so we have time to make sure the information that we have for you is correct and/or we can answer any questions that you may have before your exam.

Will someone call and remind me of my appointment?

Yes, we usually call and confirm appointments two days before the scheduled appointment. For example, if your appointment is Wednesday, then we will call and confirm on the Monday before. Appointments on Monday are confirmed on Friday.

What if I am late to my appointment?

Please call and let us know. If you are going to be more than 15 minutes late, we may need to reschedule your appointment.

What if I need to cancel my appointment?

We ask that you give us the courtesy of a 24-hour notice. We know that emergencies come up and a 24-hour notice is not always possible. In those situations, we would still appreciate a phone call. We reserve the right to charge for broken appointments without a 24-hour notice.

How often should I have my eyes checked?

It depends on your ocular and systemic health. We generally recommend an eye exam every year. Some eye conditions do not affect the vision immediately, so early detection is very important.

How long is an eye exam?

Generally, it ranges from 30 minutes to one hour. We require a bit more time if we are working with contacts, dilating the eyes or picking out new frames.

Will someone help me pick out frames after my exam?

Yes, our staff here will be happy to assist you with frame selection.